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Foundation Repair Services & Excavation Repair FAQ

  1. How do I know if my home has a foundation problem?

You may have foundation issues if you notice one or more of the following:

  • Cracks in walls (especially diagonal or horizontal) or “stair-step” cracks in brick.
  • Doors or windows that stick or no longer close properly.
  • Uneven or sloping floors, or gaps between walls and floors.
  • Bowing or bulging basement or crawl space walls.
  • Water intrusion through foundation cracks, or excessive moisture/dampness in your basement/crawl space.
    If you see any of these signs, it’s a good idea to request a professional inspection as soon as possible.
  1. What causes foundation problems in our region?

In Missouri and the Kansas City region, there are a few common culprits:

  • Expansive clay soils that swell when they’re wet and shrink when they’re dry—this movement places stress on a home’s foundation.
  • Poor drainage or moisture buildup around the foundation (like downspouts that don’t divert water away, or heavy rain/puddling close to the house) which can exacerbate soil movement and pressure.
  • Construction issues, shallow footings, or uneven compaction of the soil beneath the home.
  • Seasonal weather changes, freeze/thaw cycles, fluctuations in moisture—these all contribute to movement in the soil and thus the foundation.
    Because of these factors, foundation repair is not just about cracks—it’s about managing the underlying soil, water and load conditions.
  1. Is a hairline crack always a sign of a serious problem?

No—small hairline cracks can be normal, especially in newer homes, due to curing or minor settling. However, you should pay attention if:

  • The crack is wider than about 1/8 inch (you could fit a nickel or a pencil in it).
  • The crack is diagonal or horizontal rather than vertical.
  • It’s growing over time, or accompanied by other signs (doors sticking, bowing walls, moisture).
    In these cases, a professional inspection is wise.
  1. Can I delay foundation repair?

While it might be tempting to wait, delaying repair often makes the problem worse (and more expensive). Minor signs that may seem cosmetic can turn into major structural issues if left unaddressed. Early action helps protect your home’s value and its safety.

  1. What kind of repair methods do you use?

At Level Up KC, we assess your home’s specific condition and propose the appropriate solution. Common methods include:

  • Installing steel or helical piers to stabilize and lift settling foundations.
  • Wall reinforcement techniques (carbon fiber straps, steel anchors) for bowed or leaning walls.
  • Crack repair (injections, epoxy/urethane, sealing) to stop water intrusion and restore integrity.
  • Excavation or exterior soil/water drainage solutions when poor site conditions are contributing to the problem.
    We tailor the approach to your property and the root cause—not just the symptom.
  1. How long does foundation repair take?

The duration depends on the extent of damage, the method used, access to the site, and weather/site conditions. Some smaller repairs can be completed in a day or two, while more extensive structural work may take several days. During your free estimate, we’ll provide a timeline specific to your job.

  1. How much does foundation repair cost?

Cost varies widely based on factors such as: severity of the issue, size of the home, access, soil conditions, repair method, etc. For example, in our region typical ranges might go from a few thousand dollars for smaller jobs up into the tens of thousands for major structural work. We always provide a no-obligation estimate so you know what you’re facing before committing.

  1. Will homeowners insurance cover foundation repair?

In many cases no, standard homeowners insurance does not cover damage caused by gradual settling, soil movement, or shifting foundations. If the damage results from a covered peril (for example, a burst pipe), it might, but every policy is different. It’s best to check with your insurance provider and review your policy.

  1. What about warranties for foundation repair?

A trustworthy repair should come with a strong warranty. Key things to look for:

  • A structural warranty that covers the repair itself for a long term (25 years, lifetime, etc).
  • A workmanship warranty covering the installation and materials used.
  • Clear language about what is and is not covered (e.g., damage outside the repaired area, new drainage changes, subsequent landscaping shifts).
    At Level Up KC, we’ll walk you through your warranty details so you understand exactly what is protected.
  1. Can I stay in my home during the repair?

In most cases, yes—you can stay in your home during foundation repair. However, depending on the method (especially for major underpinning or heavy excavation) there may be some disruption, noise or limited access to certain areas. We’ll coordinate with you to minimize inconvenience and schedule around your comfort.

  1. What distinguishes Level Up KC from other companies?

Here are a few reasons homeowners choose us:

  • Local expertise: We understand the unique soil and weather conditions of the Kansas City and surrounding Missouri region.
  • Comprehensive service: From inspection, diagnosis, through to repair and follow-through—including any necessary drainage/site work.
  • Transparent processes & free estimates: No surprises, upfront discussion of options and pricing.
  • Licensed, insured, and backed by solid workmanship & structural warranties.
  • Full home improvement capacity: Beyond foundation repair, we handle excavation, drainage, outdoor upgrades—so you have one partner, not multiple contractors.
  1. What should I do right now if I suspect a problem?

Step 1: Schedule a free inspection with Level Up KC. We’ll come to your property, evaluate the condition, explain what we see and present options.
Step 2: Address the immediate threats (for example, redirect water away from your foundation, clean gutters/downspouts, ensure good site drainage).
Step 3: Review your repair plan, cost, timeline and warranty—then schedule your work.
Remember: the sooner you act, the better your outcome will likely be.